Head of Programs - Infrastructure, Operations and Cyber Security
AMSA7 (Senior EL1 equivalent)
Flexible location (ACT, NSW, QLD, VIC)
Full-time, ongoing

We are looking for a passionate and motivated leader to fill the Head of Programs - Infrastructure, Operations and Cyber Security position at the Australian Maritime Safety Authority and is a highly autonomous senior role. This position is being offered in Canberra, Sydney, Melbourne and Brisbane on an ongoing basis. 

ABOUT THE ROLE

Reporting to the Director Infrastructure, Ops & Cybersecurity, the Head of Programs - Infrastructure, Ops & Cyber Security plays a critical role in delivering  ICT  projects for AMSA. This role is responsible for the execution of the service delivery component of the program in accordance with contractual requirements, EPMO standards and ICT service delivery best practices. This role will be required to:

• Manage a small team of delivery focused resources.
• Guide the release process operated by outsourced partner.
• Co-ordinate the delivery of all ICT capabilities within AMSA projects.
• Assist with planning ICT projects.
• Co-ordinate and assign delivery resources including those from our insourced provider ASG.
• Co-ordinate the delivery of software life cycle changes.
• Source technical specialist resources as required to meet the demands of project delivery.

As the Head of Programs - Infrastructure, Operations and Cyber Security, you will be responsible for:

• Manage the analysis, design, testing and delivery of information technology solutions.
•  Coordinate the implementation of information systems change to minimise adverse impact on users and business service quality.
• Assist in the management of the IS applications service delivery functions, including development methods, processes and standards, capability and resource management, quality assurance, solution design and estimation, and architecture.
• Interpret business requirements and identify appropriate technical solutions. Identify business improvement opportunities through the strategic application of information technology solutions.
• Assist the Director in the strategic planning and provision of Information and Communications Technology (ICT) services to AMSA staff and customers.
• Coordinate and manage ICT project planning activity with the EPMO, including start up meetings, cost estimation and resource planning.
• Coordinate and manage a team of ICT delivery staff Manage risk mitigation and dependency activity to address significant delivery risk.
• Prepare and maintain the project management products required by the Project Executive, including the project plan, project logbook and work packages.
• Manage the project’s governance and assurance processes. 3
• Monitor progress of the ICT delivery, manage related risks and prepare project status reports and Executive reports as required.
• Facilitate decisions required to progress the project and inform the Program Manager of any deviations from the plan.
• Track and report on the ICT project’s budget position and use of resources.
• Take responsibility for overall progress, resolving issues, management of assets, quality reviews and initiating corrective action where necessary.
• Commit to the AMSA Code of Conduct and Values. 

SKILLS AND EXPERIENCE

To be successful in this position, you will have the following skills and experience:

• Significant experience and high-level expertise in complex ICT project delivery.
•  Program Manager (or comparable) role within a large and complex Enterprise sized environment.
•  Complementary ITIL proficiencies such as release management or configuration management.
• Good working knowledge of IT service delivery best practices.
• Logical, methodical and pragmatic in work approach.
• Broad knowledge of ICT infrastructure and applications, commonly adopted in modern enterprise environments.
• Demonstrated ability to work under pressure and to take ownership of critical situations.
• Ability to manage complex relationships, and to drive performance of 3rd party suppliers.
• Well development written and interpersonal skills.
• Knowledge of procurement and supplier management.
• Proven ability to work within a team environment.

For more information about this role, please refer to the position description.

Note: Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2024-2027.

AMSA BENEFITS

We are committed a supportive and collaborative work environment, which is why AMSA offers:

• Flexible work including work from home arrangements
• Health and wellbeing programs including annual flu vaccinations and a healthy lifestyle reimbursement
• An office-wide Christmas period shutdown (in addition to annual leave provisions)
• An ability to work for an organisation charged with protecting our marine environments and saving lives

ABOUT AMSA

The Australian Maritime Safety Authority (AMSA) is responsible for the safety of international shipping and domestic commercial vessels, protection of the environment from ship sourced pollution and search and rescue nationally.

AMSA offers unique and interesting career opportunities, and we employ around 450 people across Australia. To learn more about our organisation please visit our website.

DIVERSITY AND INCLUSION

At AMSA we acknowledge the value diversity brings. Given the diversity of our role and our impact and influence on communities right across Australia, it is essential that we can draw on the diversity of our people in order to successfully deliver against our mission as a regulator of “ensuring safe vessel operations, combatting marine pollution and rescuing people in distress”.

 AMSA has developed and is implementing a Gender Equity Action Plan, which establishes a clear pathway for the organisation to achieve gender equity from the inside out.  

We also encourage applications from Aboriginal and Torres Strait Islander People, people with a disability and people from other diverse backgrounds.  You can find more information about AMSA diversity and inclusion initiatives set out in our Diversity and Inclusion Plan here.

HOW TO APPLY

Please complete your application on our website via the Careers at AMSA page by 11:55PM 6th December 2024. You will need to provide:

• your resume (maximum of 3 pages)
• a brief cover letter (maximum 800 words) outlining what you will bring to this role.

Tan Dunn is the hiring manager for this role, however if you have any questions about the role, or regarding the recruitment process, please contact Pat Coelho at Patrick.Coelho@amsa.gov.au 

AMSA does not engage staff under the APS Act. AMSA engages employees under the Australian Maritime Safety Authority Act 1990 and our remuneration arrangements are specific to AMSA.