Certification Officer

$90,879 - $105,355 + 15.4% super

AMSA Level 4

Canberra or Coffs Harbour

Ongoing

• Contribute to the safe operation of Australia's domestic commercial vessel fleet 
• Join a high-performing, supportive team
• Enjoy flexible work and generous benefits, including 15.4% super and a paid Christmas shutdown

About AMSA - Work with Purpose

Safe Seas. Clean Seas. Saving Lives.

At Australian Maritime Safety Authority (AMSA), every role contributes to our mission to protect lives, support safe maritime operations, and safeguard Australia’s marine environment.

We are Australia’s national agency responsible for maritime safety, protection of the marine environment, and maritime and aviation search and rescue. We regulate vessel safety and seafarer qualifications, provide the infrastructure for safe navigation in Australian waters, and coordinate national search and rescue services. These outcomes are enabled by strong corporate, digital and specialist capabilities that support our operational work nationwide.

With around 500 employees across Australia, AMSA operates in a complex, highly regulated environment and offers meaningful careers with national reach and long-term impact. Learn more at amsa.gov.au.

About the Role

As a Certification Officer, you'll help support the safe operation of Australia's domestic commercial vessel fleet by assessing applications for vessel and operational permissions under Australia's national maritime legislation.

Reporting to the Senior Officer Certification, you'll be part of a high-performing team delivering timely, consistent and customer-focused certification services. The role combines regulatory assessment with stakeholder engagement, requiring you to interpret legislative requirements, review technical information and provide clear advice to industry and internal stakeholders in a fast-paced operational environment.

In this role, you will:

• Assess and process vessel and operational applications, ensuring they are accurate, complete and meet legislative requirements.
• Communicate with internal and external stakeholders to provide advice, respond to enquiries and support the progression of applications.
• Exercise delegated authority to assess and determine low and medium complexity applications.
• Review technical documentation, monitor application progress and contribute to reporting and continuous improvement activities.
• Support the Certification team through knowledge sharing, administrative coordination and maintaining accurate records.

What We're Looking For

You will bring:

• Experience working in a regulatory, compliance, certification or licensing environment, with the ability to interpret and apply legislation, policies or regulatory requirements to assess applications and make sound decisions.
• Experience communicating technical or regulatory information to customers and stakeholders, preferably within the maritime industry, with the ability to explain complex requirements clearly and professionally.
• Strong organisational and administrative skills, with the ability to manage a high-volume workload, prioritise competing tasks and consistently deliver accurate outcomes within agreed service standards.
• Well-developed analytical and problem-solving skills, with the ability to assess information, identify issues and exercise sound judgement when making decisions within delegated authority.
• Experience using customer relationship management, licensing or business systems, together with strong proficiency in Microsoft Office applications.
• Behaviours aligned with One AMSA values and ways of working

For further details, please refer to the position description. Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2024 - 2027

What We Offer at AMSA

At AMSA, we support our people to do their best work through:

• Competitive remuneration and salary packaging options
• 15.4% employer superannuation contribution
• Generous leave entitlements with 20 days annual leave plus paid Christmas shutdown
• Paid parental leave with 18 weeks for primary and 11 weeks for secondary carer (increasing to 14 weeks from 1 March 2026)
• Wellbeing focus with health reimbursements, flu vaccinations and an Employee Assistance Program for you and your family
• Flexible work including work from home arrangements
• Career development including training, study assistance, paid professional memberships.
• Opportunity to connect, collaborate, and make a difference through AMSA’s staff-led networks

One AMSA: Shaping Our Future Together

One AMSA is our commitment to creating a workplace that is safe, respectful and inclusive – where every employee feels valued, supported and empowered to contribute.  It shapes how we work together and ensures collaboration, trust, and shared purpose across AMSA.

How to Apply

To apply, visit the Careers at AMSA portal and click ‘Apply’ on the job listing before 11:55pm AEST on Wednesday 29th July 2026.

You will need to provide:

• A resume (maximum 3 pages)
• A cover letter (up to 600 words) outlining your suitability based on the key responsibilities and capabilities required for the role.

For further information about the role, contact Rebecca Keen on 02 6279 5856 or Rebecca.Keen@amsa.gov.au

For questions about the recruitment process, please contact recruitment@amsa.gov.au.

AMSA does not engage staff under the Public Service Act 1999. AMSA engages employees under the Australian Maritime Safety Authority Act 1990 and our remuneration arrangements are specific to AMSA.