Cloud M365 Engineer (AMSA5)
Cloud M365 Engineer (AMSA level 5)
$105,749 – $126,270 + 15.4% super
Canberra, Brisbane, Sydney or Melbourne
Ongoing | Full-time
- Support Microsoft 365 and cloud services that enable national operations across AMSA
- Work across Microsoft 365, Entra ID and Azure technologies in a collaborative ICT team
- Flexible work options and generous leave, including Christmas shutdown
About AMSA - Work with Purpose
Safe Seas. Clean Seas. Saving Lives.
At the Australian Maritime Safety Authority (AMSA), every role contributes to protecting lives, supporting safe maritime operations, and safeguarding Australia’s marine environment.
We are Australia’s national agency responsible for maritime safety, marine environmental protection, and search and rescue coordination. Our work is enabled by strong digital, corporate and specialist capabilities that support operations nationwide.
With around 500 employees across Australia, AMSA offers meaningful careers in a complex, highly regulated environment with national impact. Learn more at amsa.gov.au.
About the Role
This role plays a key part in supporting the day-to-day operation of AMSA’s Microsoft 365 and cloud environment, helping ensure staff across the organisation have access to secure, reliable and effective digital services.
As part of the Infrastructure and Operations team, you will provide hands-on support across Microsoft cloud, identity and collaboration platforms. You’ll contribute to core operational activities, including incident response, approved changes and ongoing service improvements, within a structured ICT environment.
In this role you will:
- Support Microsoft 365 services including Exchange Online, Teams, SharePoint Online and OneDrive
- Assist with identity and access administration across cloud and hybrid environments
- Monitor cloud services and contribute to incident response and service restoration activities
- Support approved changes, maintenance activities and operational improvements
- Work closely with infrastructure, cyber security and platform teams to support stable and secure services
- Maintain accurate technical documentation and operational records
What We're Looking For
You will bring:
- Experience supporting Microsoft 365 services in an enterprise environment
- Familiarity with cloud identity and access administration, including Entra ID
- Exposure to Azure or hybrid cloud environments
- Understanding of IT service management and operational support processes
- Awareness of security, governance and compliance requirements in a regulated environment
- Ability to work collaboratively, follow established procedures and manage competing priorities
- Clear communication skills and a proactive approach to problem solving
- Relevant Microsoft cloud certifications or training (desirable)
- Behaviours aligned with One AMSA values and ways of working
For further details, please refer to the position description. Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2024 - 2027
What We Offer at AMSA
At AMSA, we support our people to do their best work through:
- Competitive remuneration and salary packaging options
- 15.4% employer superannuation contribution
- Generous leave entitlements with 20 days annual leave plus paid Christmas shutdown
- Paid parental leave with 18 weeks for primary and 14 weeks for secondary carer
- Wellbeing focus with health reimbursements, flu vaccinations and an Employee Assistance Program for you and your family
- Flexible work including work from home arrangements
- Career development including training, study assistance, paid professional memberships.
- Opportunity to connect, collaborate, and contribute through AMSA’s staff-led networks
One AMSA: Shaping Our Future Together
One AMSA is our commitment to creating a workplace that is safe, respectful and inclusive – where every employee feels valued, supported and empowered to contribute. It shapes how we work together and ensures collaboration, trust, and shared purpose across AMSA.
How to Apply
To apply, visit the Careers at AMSA portal and click ‘Apply’ on the job listing before 11:55pm AEST on Sunday 31st May 2026.
You will need to provide:
- A resume (maximum 3 pages)
- A cover letter (up to 300 words) outlining your suitability based on the key responsibilities and capabilities required for the role.
For further information about the role, contact Tan Dunn, Director IT, on 0401 024 871 or tan.dunn@amsa.gov.au
For questions about the recruitment process, please contact recruitment@amsa.gov.au.
AMSA does not engage staff under the Public Service Act 1999. AMSA engages employees under the Australian Maritime Safety Authority Act 1990 and our remuneration arrangements are specific to AMSA.